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Basic Troubleshooting
Concepts
Troubleshooting problems on any operating system requires an assortment of knowledge, experience and skills. This module briefly covers a general model for troubleshooting. Awareness of commonplace problems should be part of a system manager’s knowledge base.
Objectives
  • Describe a general strategy for troubleshooting
  • Discuss sources of information for troubleshooting
  • Troubleshoot common management problems
Topics
  • Troubleshooting systematically
  • Gathering information
  • Solving common problems
 
 
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